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Current Platform Status

This page will notify you of any current issues affecting our services. Please note all times are in UTC (Coordinated Universal Time).

VoIP Core

1 High Priority

Our core VOIP platform lets you have conversations in the cloud. This platform lets us make your phone ring/receive calls and dial a number anywhere in the world

  • Issues with inbound and outbound calls
    Some accounts are currently seeing degraded performance on Inbound and Outbound calling. We have mitigated the issue for the majority of our platform, but are aware some users may still be experiencing issues and continue to investigate with priority. Next update: 11:00am.

    Reported

    WED 15 JUL

    09:25 UTC

    Est Resolve

    WED 15 JUL

    10:00 UTC

    09:42 UTC: Whilst we continue to investigate user availability status may be offline for the large majority of users. This is systematic to our investigation and deliberate. We apologise for any inconvenience this may cause.

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Issue details

  • Resolved: 18 June 12:04

    Intermittent Outbound Calling Issues on Some Accounts

Dashboard

No Issues

Once you are subscribed to our service this is where we give you live control of our products

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Issue details

No historical issues

Core Infrastructure

No Issues

These are the end points and upstream connections

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No historical issues

VoIP Authentication

No Issues

This part of our platform authenticates you to use our products, it's a critical part of our system as it lets our customers use our products and keeps the bad guys out

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Issue details

No historical issues

VoIP Cloud

No Issues

This is our cloud switchboard platform that lets you make your communications work however you wish.

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Issue details

No historical issues